Writing back bad debts

This page allows you to write back the amount that has been written off. Tell me more.

Select the “Write Back Bad Debts” link under the “Credit Management” business component.

The “Write Back Bad Debts” page appears.

The system displays the following:

Transaction No.

The number identifying the transaction. This number is automatically generated by the system at the time of writing back the bad debts.

Enter the following field:

Transaction Date

The date on which the receivable is written back or transaction is raised (Date Format). Mandatory. The transaction date must be later than the write off dates of the selected document(s).

Enter the following fields in the “Search Criteria” group box to search for the document:

Customer Code From	The starting codes in the range of customer codes for which the details are to be retrieved (Alphanumeric, 16). The system retrieves the customer codes that are greater than or equal to the code specified here.
	If this field is left blank and “To” field is entered, then the system retrieves the customer code from the first customer code till the code specified in the “To” field.
To	The ending codes in the range of customer codes till which the details are to be retrieved (Alphanumeric, 16). The system retrieves the customer codes that are less than or equal to the code specified here. The code specified must be greater than or equal to the code specified in “Customer Code From” field.
	If this field is left blank and the “Customer Code From” is entered, then the system retrieves the customer code from the code specified in the “Customer Code From” field till the last customer code available.
Billing Point	Use the drop-down list box to select the billing point where the document has been raised.
Doc. No. From	The starting number in the range of document numbers for which the details are to be retrieved (Alphanumeric, 18). The system lists all the document numbers that are greater than or similar to the value entered here.
	If this field is left blank and the “To” field is entered, then the system retrieves the documents starting from the first document till the document specified in the “To” field.
To	The ending number in the range of document numbers for which the details are to be retrieved (Alphanumeric, 18). The system lists all the document numbers that are lesser than the value entered here. The number entered here must be greater than the number entered in the “Document No. From” field.
	If this field is left blank and the “Document No. From” entered, then the system retrieves the documents starting from the number specified in the “Document No. From” field till the last voucher.
Doc. Type	Use the drop-down list box to select the document type. The document types available are “Order Based Invoice”, “Direct Invoice”, “Debit Note”, and “Transfer Debit Note”. The system displays “All” by default on launch of the page.
Overdue Amount From	The starting amount in the range of overdue amount to be received from the customer (Decimal). The system retrieves the documents whose over due amount is greater than the value specified here.
To	The ending amount in the range of overdue amount till which the details are to be retrieved (Decimal). The system retrieves the documents with over due amount less than or equal to the value specified here. The amount specified must be greater than or equal to the amount entered in the “Overdue Amount From” field.
Currency	Use the drop-down list box to select the currency of the document. The system lists the currencies mapped to the login organization unit.
Due Date From	The starting date in the range of due date from which the details are to be retrieved (Date Format). The system retrieves the documents with the due date greater than or equal to the date specified here.
To	The ending date in the range of due date till which the details are to be retrieved (Date Format). The system retrieves the documents with the due date less than or equal to the date specified here. The date specified here must be greater than or equal to the date specified in the “Due Date From” field.
Finance Book	Use the drop-down list box to select the code identifying the finance book in which the entries are to be posted. The system lists the finance book mapped to the login company. The system displays the finance book set in function defaults or the first book in the list by default on launch of the page.
Written off Amount From	The starting amount in the range of written off amount from which the details are to be retrieved (Decimal). The system retrieves the documents whose written off amount is greater than the value specified here.
To	The ending amount in the range of written off amount till which the details are to be retrieved (Decimal). The system retrieves the documents with written off amount less than or equal to the value specified here. The amount specified must be greater than or equal to the amount entered in the “Written-off Amount From” field.
Sort By	Use the drop-down list box to select the order in which you want to retrieve the results. The options available are “Document Type”, “Customer Code” and “Overdue Days”. The system displays “Overdue Days” by default on launch of the page.

Click the “Search” pushbutton to retrieve the document details.

The system displays the following fields in the “Search Results” multiline:

Doc. Type	The type of the document.
Doc. No.	The number identifying the document.
Customer Code	The code identifying the customer on whom the document has been raised.
Due Date	The date on which the receivable from the customer is due.
Due Amount	The amount due from the customer.
Currency	The transaction currency of the customer.
Write Off Amount	The amount that has already written off as the bad debts in the receivables from the customer.

Note: Only written off documents are retrieved in the multiline.

Enter the following field:

Write Back Amount	The amount to be written back in the written off amount (Decimal), in the document currency.
Receipt Number	The number identifying the receipt against which the amount has been written back (Alphanumeric, 18).
	Help facility available.

The system displays the following:

Billing Point

The organization unit from where the document has been raised.

Enter the following fields below the multiline:

CC	The code identifying the cost center (Alphanumeric, 5).
	Help facility available.
Analysis Code	The analysis code defined for analysis purpose (Alphanumeric, 5). The analysis code is defined in the “Account Based Budget” business component.
Sub Analysis Code	The sub-analysis code mapped to the analysis code (Alphanumeric, 5).

Check the box in the “Select” column of the multiline to mark the documents.

Click the “Write Back” pushbutton to write back the bad debts.

Note: Atleast one row in the multiline must be marked for writing back.

The system generates the transaction number after writing back the bad debts.

The system generates a debit note for each customer currency combination for the write back amount. If receipt number is entered, the debit note is also adjusted against it automatically.

To proceed, carry out the following

Select the “Accounting Information” link at the bottom of the page to view the accounting information.

Writing back the bad debts – An overview

You can specify the date on which the transaction has to be raised. You can retrieve the written off documents by carrying out the search using the code identifying the customer, the organization unit from where the documents has been raised, the number identifying the document, the type of the document, overdue amount, the code identifying the finance book in which the entries are posted and the overdue days. The system retrieves the document details based on the search criteria.

The system generates the transaction number after writing back the bad debts. The system generates a debit note for each customer currency combination among the documents selected for writing back. The system also saves the debit note number and the debit note organization unit against each of the documents. The receipt number, if known to the user, can also be entered in which case the debit note raised would get adjusted automatically.