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This activity allows you write off the receivables pending from the customer. Tell me more.
Select the “Write Off Bad Debts” link under the “Credit Management” business component.
The “Write off Bad Debts” page appears.
The system displays the following field:
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Transaction No. |
The number identifying the transaction. This number is automatically generated by the system at the time of writing off the bad debts. |
Enter the following field:
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Transaction Date |
The date on which the receivable is written off or transaction is raised (Date Format). Mandatory. The transaction date must be later than the last provision created date or last written off dates for the selected documents. |
Enter the following fields in the “Search Criteria” group box to search for the document:
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Customer Code From |
The starting codes in the range of customer codes for which the details are to be retrieved (Alphanumeric, 16). The system retrieves the customer codes that are greater than or equal to the code specified here. |
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If this field is left blank and “To” field is entered, then the system retrieves the customer code from the first customer code till the code specified in the “To” field. | |
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To |
The ending codes in the range of customer codes till which the details are to be retrieved (Alphanumeric, 16). The system retrieves the customer codes that are less than or equal to the code specified here. The code specified must be greater than or equal to the code specified in “Customer Code From” field. |
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If this field is left blank and the “Customer Code From” is entered, then the system retrieves the customer code from the code specified in the “Customer Code From” field till the last customer code available. | |
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Billing Point |
Use the drop-down list box to select the billing point where the documents have been raised. |
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Doc. No. From |
The starting number in the range of document numbers for which the details are to be retrieved (Alphanumeric, 18). The system lists all the document numbers that are greater than or similar to the value entered here. |
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If this field is left blank and the “To” field is entered, then the system retrieves the documents starting from the first document till the document specified in the “To” field. | |
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To |
The ending number in the range of document numbers for which the details are to be retrieved (Alphanumeric, 18). The system lists all the document numbers that are lesser than the value entered here. The number entered here must be greater than the number entered in the “Document No. From” field. |
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If this field is left blank and the “Document No. From” entered, then the system retrieves the documents starting from the number specified in the “Document No. From” field till the last voucher. | |
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Doc. Type |
Use the drop-down list box to select the document type. The document types available are “Order Based Invoice”, “Direct Invoice”, “Debit Note”, and “Transfer Debit Note”. The system displays “All” by default on launch of the page. |
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Overdue Amount From |
The starting amount in the range of overdue amount to be received from the customer (Decimal). The system retrieves the documents whose over due amount is greater than the value specified here. |
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To |
The ending amount in the range of overdue amount till which the details are to be retrieved (Decimal). The system retrieves the documents with over due amount less than or equal to the value specified here. The amount specified must be greater than or equal to the amount entered in the “Overdue Amount From” field. |
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Currency |
Use the drop-down list box to select the currency of the document. The system lists the currencies mapped to the login organization unit. |
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Due Date From |
The starting date in the range of due date from which the details are to be retrieved (Date Format). The system retrieves the documents with the due date greater than or equal to the date specified here. |
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To |
The ending date in the range of due date till which the details are to be retrieved (Date Format). The system retrieves the documents with the due date less than or equal to the date specified here. The date specified here must be greater than or equal to the date specified in the “Due Date From” field. |
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Finance Book |
Use the drop-down list box to select the code identifying the finance book in which the entries are to be posted. The system lists the finance book mapped to the login company. The system displays the finance book set in function defaults or the first book in the list by default on launch of the page. |
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Overdue Days From |
The starting day in the range of overdue days from which the details are to be retrieved (Integer). The system retrieves the document whose over due days are greater than or equal to the days specified here. |
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To |
The ending day in the range of overdue days till which the details are to be retrieved (Integer). The system retrieves the documents whose over due days are less than or equal to the days specified here. The days specified here must be greater than or equal to the days specified in the “Overdue Days From” field. |
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Sort By |
Use the drop-down list box to select the order in which you want to retrieve the results. The options available are “Document Type”, “Customer Code” and “Overdue Days”. The system displays “Overdue Days” by default on launch of the page. |
Click the “Search” pushbutton to retrieve the document details.
The system displays the following fields in the “Search Results” multiline:
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Doc. Type |
The type of the document. |
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Doc. No. |
The number identifying the document. |
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Customer |
The code identifying the customer on whom the document has been raised. |
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Due Date |
The date on which the receivable from the customer is due. |
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Due Amount |
The amount due from the customer. |
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Overdue Amount |
The amount overdue from the customer. |
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Overdue Days |
The number of days the amount are due from the customer. |
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Currency |
The transaction currency of the customer. |
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Write Off Amount |
The amount to be written off as bad debts for the document, in document currency. |
Note: Only those documents for which provision has been created through ‘Create Provision Request’ activity of this business component are retrieved for write off.
Enter the following field:
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Remarks |
Any remarks pertaining to writing off bad debts (Alphanumeric, 40). |
The system displays the following field:
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Exchange Rate |
The exchange rate of the currency. |
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Base Amount |
The base amount of the document. |
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Billing Point |
The organization unit from where the document has been raised. |
Check the box in the “Select” column of the multiline to mark the documents.
Click the “Compute Base Total” pushbutton to compute the base total.
The system totals the base writeoff amount of all the documents in the multiline and displays in the “Total Base Amount” field.
Click the “Write Off” pushbutton to write off bad debts.
Note: Atleast one row in the multiline must be marked for writing off.
The system generates the transaction number after writing off the bad debts.
The system computes the base amount for the selected document as (writeoff amount * Exchange Rate).
The system computes the sum of all the base amount for the selected document.
The system generates a credit note for each customer currency combination. The system also saves the credit note number and the credit not organization unit against each of the documents.
To proceed, carry out the following
Select the “Accounting Information” link at the bottom of the page to view the accounting information.
