Work Requests

Glossary

Basics of using a Ramco iEnterprise Series web page

Using online help

The system retrieves in the multiline the details of work requests raised for the equipment or location and for the period specified in the “Search Criteria” group box.

Work Request

The work request raised based on the equipment or location.

Desc.

The description of the work request.

Date

The date on which the work request was created.

Time

The time by which the work request was created.

Status

The status of the work request.

Type

The type of the work request.

Category

The category of the work request.

Priority

The priority of the work request.

Reported By

The employee code of the user who reported the work for which the work request was created.

Request On

Indicates whether the work request is created on an “Equipment” or “Location”.

Code

The equipment or location code for which the work request is created.

Remarks

Any additional information recorded in the work request.

Work Group

The work group that is responsible for the work on the work request.

No. Of WOs

The number of work orders that were created based on the work request.