Work Request

The work request for which details must be retrieved (Alphanumeric, 30). Ensure that the work request is already defined in the “Create Work Request” activity of the “Work Request” business component.

Help facility available.

Description

The description of the work request (Alphanumeric, 150).

Status

Use the drop-down list box to select the status of the work request for which details must be retrieved. The system provides the options “Fresh”, “Forwarded”, “Approved”, “Rejected”, “Closed” and “Cancelled”. Leave the field blank to retrieve the details of work requests belonging to all the above statuses.

Type

Use the drop-down list box to retrieve the details of work requests belonging to a specific type. The system lists all the work request types that have been defined in the “Define Work Order Types” activity of the “Work Order” business component.

Category

Use the drop-down list box to retrieve the details of work requests belonging to a specific category. The system lists all the work request categories that have been defined in the “Define Work Order Categories” activity of the “Work Order” business component.

Priority

Use the drop-down list box to retrieve the details of work requests belonging to a specific priority. The system lists all the priorities defined in the “Define Priorities” activity of the “Maintenance Organization” business component.

Work Order No

The work order that was created based on the work request (Alphanumeric, 30).

Help facility available.

Reported By

The employee code of the user who reported the work in the work request (Alphanumeric, 30).

Help facility available.

Equipment

Use the drop-down list box to select the type of equipment group for which work request details must be retrieved. The system provides the options “Failure Group”, “Ganged Group” and “User Defined Group”. Leave the field blank to retrieve work request details for equipment belonging to all the above groups.

Eqp/Loc Group Code

The code of the equipment group selected in the “Equipment” field (Alphanumeric, 30).

• If you have set the “Equipment” field to “Failure Group”, ensure that the group code entered here is already defined in the “Create Failure Group” activity of the “Trouble Shooting Guide” business component.

• If you have set the “Equipment” field to “Ganged Group”, ensure that the group code entered in this field is already defined in the “Create Ganged Group” activity of the “Equipment Induction” business component.

• If you have set the “Equipment” field to “User Defined Group”, ensure that the group code entered in this field is already defined in the “Create User Defined Group” activity of the “Equipment Induction” business component.

Help facility available.