Service Work Order Report

Service Work Order Report – A summary of the activity

In this activity, you can generate a report for a List of Service Work Orders based on report criteria like, Work Order number, SWO type, Category, Customer, Status, Scheduled start and end date, Actual start date and end date, etc.,. The report contains specific details of a Service Work Order like start date, end date, Location, Customer, service work order type, status and work group involved in the Work order.

Select the “Generate Service Work Order Report” link under the “Report For Asset Life Cycle Management” business component.

The “Service Work Order Report” page appears.

Enter the following in the “Report Criteria” group box:

Work Order No. From	The starting number of the work orders for which you wish to generate the report (Alphanumeric, 18)
	Help facility available.
Work Order No. To	The number till which you wish to generate the report (Alphanumeric, 18).
	Help facility available.
Status	Use the drop-down list box to specify the status of the work order. The system provides the options: “Fresh”, “Scheduled”, “In-Progress”, “Completed”, Closed” and “Cancelled”. Leave the field blank to retrieve work orders belonging to all the above statuses. The system leaves the field blank, by default.
Work Order Type	Use the drop-down list box to select the type of the service work order to be retrieved. Leave the field blank to retrieve all work orders irrespective of their type. The system leaves the field blank, by default
Work Order Category	Use the drop-down list box to select the category of the service work order to be retrieved. Leave the field blank to retrieve all work orders irrespective of their category. The system leaves the field blank, by default
Work Group	The work group that is responsible for the work order. (Alphanumeric, 30). You can enter the work group in full or specify it partially. The system displays all the service work orders whose work group is as entered here. Leave the field blank to retrieve all service work orders.
	Help facility available.
Customer Code	The code identifying the customer (Alphanumeric, 18).
	Help facility available.
Customer Name	The name of the customer (Alphanumeric, 40).
Sale Order No.	A unique sale order number. (Alphanumeric, 18). You can enter the sale order number in full or specify it partially. The system displays all the service work orders whose sale order number is as entered here. Leave the field blank to retrieve all service work orders
	Help facility available.
SWO Sch. Start Date From	The planned start date of the tasks/services to be rendered to the customer. (Date Format).
SWO Sch. Start Date To	The planned end date of all the tasks/ services to be rendered to the customer. (Date Format).
Location	The location of the equipment for which you must retrieve all the service work orders that have been created (Alphanumeric, 30). You can enter the location in full or specify it partially. The system retrieves all the equipment whose locations are similar to the location entered here. Leave the field blank to retrieve work orders created in all locations
	Help facility available.
SWO Actual Start Date From	The actual start date of the tasks/services rendered to the customer. (Date Format).
SWO Actual Start Date To	The actual completion date of the tasks/ services rendered to the customer. (Date Format).
Cost Center	The unique code of the cost center. (Alphanumeric, 10).
	Help facility available.

Enter the following in the “Report Option” group box:

Sort By

Use the drop-down list box to specify the order in which the entries in the report will be sorted. The system provides the options “WO No.”, “WO Type”, “Location”, and “Customer”.

Select the “List of Service Work Orders” link to generate the list of service work orders.