Process NCR

A non conformance process offers the ability for inspecting the items. We can view the process NCR details based on the status like Fresh, Frozen, In-Progress, Submitted, Closed, Rejected and Deleted.

Select the “Process NCR” activity under the “EAM Quality Management” business component.

The “Process NCR” page appears.

- Clicking this icon available near certain fields takes you to the help page of the respective field.

To create or view the process NCR details

Enter the following details in the left hand side of the page:

Search Inputs

Use the drop-down list box to select the NCR details. The corresponding details are displayed based on the selection of the combo box.

On selection of the details in the combo box, You can manually enter in the text box to search for the specific details.

Click the “Right Arrow” button to retrieve the existing details.
Click the “Plus” button to create the details.
Click the “Delete Icon” to delete the existing details.
Click the “Close” button to close the details.
Click the “Reject” button to reject the details.
Click the “Print” button to print the details.
The system displays the count of “All”, “Fresh”, “Frozen”, “In-Progress”, “Submitted”, “Closed”, “Rejected” and “Deleted” process NCR details.
Click on any tile to view the corresponding details specific to the search criteria in the left hand side of the page.
Click the “All” tiles, the complete status are displayed in the “Showing All NCRs” on the left hand side of the page.
Click the “Fresh” tile, the fresh status is displayed in the “Showing Fresh NCRs” on the left hand side of the page.
Click the “Frozen” tile, the frozen status is displayed in the “Showing Frozen NCRs” on the left hand side of the page.
Click the “Fresh” tile, the fresh status is displayed in the “Showing Fresh NCRs” on the left hand side of the page.
Click the “In progress” tile, the in-progress status is displayed in the “Showing In-Progress NCRs” on the left hand side of the page.
Click the “Submitted” tile, then the submitted status is displayed in the “Showing Submitted NCRs” on the left hand side of the page.
Click the “Closed” tile, then the closed status is displayed in the “Showing Closed NCRs” on the left hand side of the page.
Click the “Rejected” tile, then the rejected status is displayed in the “Showing Rejected NCRs” on the left hand side of the page.
Click the “Deleted” tile, then the deleted status is displayed in the “Showing Deleted NCRs” on the left hand side of the page.
The system displays the status of the process NCR.
Enter the following details in the “Create NCR” group box:

NCR No.	The unique number that identifies the NCR.
Date	The date on which the NCR is created.
Numbering Type	Use the drop-down list box to select the numbering type. The combo is loaded with all the values defined in the “Numbering Class” activity.
NCR Type	Use the drop-down list box to select the NCR type. The combo is loaded with the values of “Material” and “Process”.
Summary	The summary of the non confirmance process.
Point of Detection	The number of detection points for the NCR.
Category	Use the drop-down list box to select the category. The combo is loaded with the values of “External” and “Internal”.
Severity	Use the drop-down list box to select the severity. The combo is loaded with the values of “Major” and “Minor”.
Reported By	The name of the person who is reported.
Ref Doc OU	The organizational unit of the reference document.
Ref Doc Type	Use the drop-down list box to select the reference document type. The combo is loaded with the values “None” and “Purchase order”.
Ref Doc No	The unique number that identifies the reference document.
Detailed Desc.	The detailed description of the non confirmance process.

Enter the following details in the “Material Details” group box:

Item Code	The unique code that identifies the item.
Variant Code	The unique code that identifies the variant.
Description	The description of the item.
Qty	The quantity of the item.
UOM	The unit of measurement of the item.
Warehouse	The unique code that identifies the warehouse.
Lot No	The unique number that identifies the lot.
MFG Date	The date on which the item is manufactured.
Expiry Date	The date on which the item is expired.
Supplier Code	The unique code that identifies the supplier.
Supplier Name	The name of the supplier.
Supplier Contact Person	The contact person who supplied the material.

Enter the following details in the “Process Details” group box:

Type	Use the drop-down list box to select the type. The combo is loaded with the values “Activity”, “Equipment” and “Resource”.
Code	The unique code that identifies the type.
Description	The textual description of the type.

Enter the following details in the “Reply for NCR” group box:

Date of Action	The date on which the action is taken.
Champion	The name of the champion.
Corrective Action	The description of the corrective action.

Note: This group box is not visible if the status is selected as “Deleted”

Click the folder icon, the upload file dialogue box appears.
Enter the following details to upload the image.

File Id

The name of the file to be uploaded.

The path where the file is placed. Click the “Browse” button to locate the path.

Click “Upload” button to upload the file.
Enter the following details in the “Final Recommendation” group box:

Note: This group box is visible only when the status is displayed as “Submitted” and “Closed”.

Date	The date on which the final recommendation is taken.
Updated By	The name of the person who is updated the recommendation.
Final Comments	The final comments of the NCR.

Click the “Create” button to create the NCR.

Note: The button is only visible on the launch of the process NCR page.

Click the “Save” button to save the details.
Click the “Print” button to print the details.
Click the “Submit” button to submit the details.
Click the “Reject” button to reject the details.

Note: The reject button is visible only when the status is displayed as “Submitted”.