Maintenance Hub

The maintenance hub offers the ability to maintain the work request and work order. It includes the Fresh, Forwarded and Approved status. The work request and work order can be either filtered or searched.

Select the “Maintenance Hub” activity under the “EAM Maintain Workspace” business component.

The “Maintenance Hub” page appears.

- Clicking this icon available near certain fields takes you to the help page of the respective field.

To filter the maintenance hub details

This page consists of the following tabs:

Work Request
Work Order
Analytics

Tab – Work Request

Enter the following details in the header:

Location

Use the drop-down list box to select the location of the work request based on the location the fresh, approved status of work requests is displayed.

Based on selection of the location, the system refreshes and displays the “Fresh”, “Forwarded” and “Approved” tiles.
In each tile, the system displays the count of less than one week, 1-2 week and greater than two weeks’ details.
Based on tile selection, the following “Work Request” details are displayed in the multiline.

Work Request #	The unique code that identifies the work request.
Description	The description of the work request.
Eqpt. Code	The unique code that identifies the equipment.
Location	The location for which the request is created.
Date	The date on which the work request is created.
Problem Code	The problem for which the work request is created.
Problem Description	The description of the problem.
Type	The type of the work request.
Category	The category of the work request.
Priority	The priority assigned to the work request.
Status	The status of the work request.

Click “Create Work Request” link to create the work request details.
Click “Process Work Request” link to process the work request created.
Click “Close Work Request” link to close the work request created.

To search the maintenance hub details

Click “Search” button.
Enter the following details in the header:

Location	Use the drop-down list box to select the location of the work request.
Period From	The starting range of the date from which you wish to retrieve the details of the work request.
Period To	The ending range of the date from which you wish to retrieve the details of the work request.
Status	Use the drop-down to select the status of the work request. The combo is loaded with the values “Fresh”, “Forwarded”, “Approved”, “Rejected” and “Closed” and “Cancelled”.
WR No.	The unique code that identifies the work request.
WR On	Use the drop-down to select whether the work request has to be created by Location or Equipment. The system provides the options “Location” or “Equipment”. The system displays “Equipment” by default.
Code	The equipment or location code for which the work request is created.
Type	The type of the work request. The system displays all the types in the “Define Types” activity of the “Work Order” business component.
Category	The category of the work request. The system displays all the types in the “Define Categories” activity of the “Work Order” business component.
Priority	The priority assigned to the work request. The system displays all the priorities that have been defined in the “Define Priority” activity of the “Maintenance Organization” business component.

Click the “Search” button to retrieve the details in the multiline.

Tab – Work Order

Enter the following details in the header:

Location

Use the drop-down list box to select the location of the work order based on the location the fresh, scheduled, in-progress and completed status of work order is displayed in the multiline.

Based on selection of the location, the system refreshes and displays the “Fresh”, “Scheduled”, “In Progress” and “Completed” tiles.
In each tile, the system displays the count of less than one week, 1-2 week and greater than two weeks’ details.
Based on tile selection, the following “Work Order” details are displayed in the multiline.

Work Order #	The unique code that identifies the work order.
Addl. Info	The additional information regarding the work order.

Click the “Additional Information” button to view the additional work order details.

Order	The unique code that identifies the work order.
Description	The description of the work order.
Equipment Code	The unique code that identifies the equipment.
Description	The description of the equipment.
Scheduled Start & End Date	The scheduled start and end date of the work order.
Actual Start & End Date	The actual start and end date of the work order.
Estimated Cost	The total estimated cost of the work order.
Actual Cost	The actual cost of the work order.
Last Performed WO	The work order that is performed last.
Date	The date on which the work order is created.
Remarks	Any remarks pertaining to the work order.

The following “Work Order” details are displayed in the multiline.

Eqpt. Code	The unique code that identifies the equipment
Location	The location for which the work order is created.
Type	The type of the work order.
Category	The category of the work order.
Priority	The priority assigned to the work order.
Start & End Date	The start and end date of the work order.
Status	The status of the work order.
Cost	The cost of the work order.
Duration	The number of hours required for the completion of work order.
Work Group	The work group that is expected to carry out the corrective action on the equipment for which the order is being created.
Sub Group	The sub group of the work order.
Problem Code	The problem for which the work order is created.

Click “Create WO” link to create the work order details.
Click “Edit WO” link to edit the work order details.
Click “Approve WO” link to approve the work order details.
Click “Schedule WO” link to schedule the work order details.
Click “Execute WO” link to execute the work order details.
Click “Report WO Progress” link to report the work order progress details.
Click “Initiate WO” link to initiate the work order.
Click “Close WO” link to close the work order.

To search the maintenance hub details

Click “Search” button.
Enter the following details in the header:

Location	Use the drop-down list box to select the location of the work order.
Period From	The starting range of the date from which you wish to retrieve the details of the work order.
Period To	The ending range of the date from which you wish to retrieve the details of the work order.
WO No.	The unique code that identifies the work order.
Status	Use the drop-down list box to select the status of the work order. The combo is loaded with the values “Fresh”, “Waitapr”, “Approved”, “Scheduled”, “In-progress”, “Completed”, “Closed”, “Deferred”, “Interrupted” and “Cancelled”.
WO Desc.	The description of the work order.
WO On	Use the drop-down to select whether the work order has to be created by Location or Equipment. The system provides the options “Location” or “Equipment”. The system displays “Equipment” by default.
Code	The equipment or location code for which the work order is created.
Problem Code	The problem for which the work order is created.
Work Group	The work group that is expected to carry out the corrective action on the equipment or location for which the work order is created.
Type	The type of the work order. The system displays all the types in the “Define Types” activity of the “Work Order” business component.
Category	The category of the work order. The system displays all the types in the “Define Categories” activity of the “Work Order” business component.
Priority	The priority assigned to the work order. The system displays all the priorities that have been defined in the “Define Priority” activity of the “Maintenance Organization” business component.
Planning Group	The planning group of the work order.
Order Group	Use the drop-down list box to select the order group of the work order. The system displays all the types in the “Maintain Codes” activity in the “Maintain Organization” business component.
Sub Group	Use the drop-down list box to select the sub group of the work order. The system displays all the types in the “Maintain Codes” activity in the “Maintain Organization” business component.

Click the “Search” button to retrieve the details in the multiline.

Tab – Analytics

Enter the following details in the header:

Based On

Use the drop-down to select the parameters of work order. The graph is displayed based on the selection of parameters.

The left hand side of the page represents the maintenance cost analysis graph.
The maintenance cost analysis consists of two tabs:
Year – This graph shows the maintenance cost count on yearly basis.
Month – This graph shows the maintenance cost count on monthly basis.
Click the filter icon, the following pop-up appears.

The pop-up consists of the following two tabs:

Basic
Compare
Enter the following details in the basic tab:

Equipment	The unique code that identifies the equipment.
Location	The unique code that identifies the location.
Period	The time period of the maintenance cost.
Month	The month of the maintenance cost.

Click “Go” button to view the chart details.
Enter the following details in the compare tab:

Compare On	Use the drop-down list box to select the equipment or location of the work order.
Value 1	The first value of the equipment or location.
Value 2	The second value of the equipment or location.
Period	The time period of the maintenance cost.
Month	The month of the maintenance cost.

Click “Go” button to view the chart between two compared values.
The right hand side of the page represents the mean time between failures.
The mean time between failure consists of three tabs:

MTBF – The failure can be analyzed in terms of cost implications. The gap between the failures is specified.
MTTR – The time taken for the equipment to be repaired and the root cause of the problem is specified.
Downtime – The downtime of the equipment can be analyzed in terms of severity based on downtime hours and cost, occurrences of failures and failure rate of the equipment.
Click the filter icon the popup appears.
The pop-up consists the following two tabs:
Basic
Compare
Enter the following details in the basic tab:

Equipment	The unique code that identifies the equipment.
Location	The unique code that identifies the location.
Period	The time period of the maintenance cost.
Month	The month of the maintenance cost.

Click “Go” button to view the chart details.
Enter the following details in the compare tab:

Compare On	Use the drop-down list box to select the equipment or location of the work order.
Value 1	The first value of the equipment or location.
Value 2	The second value of the equipment or location.
Period	The time period of the maintenance cost.
Month	The month of the maintenance cost.

Click “Go” button to view the chart between two compared values.