Edit Service Order

This page allows you to carry out a search for selecting the service order for modifying or deleting the details. Tell me more.

Select the “Edit Service Order” link under the “Service Order” business component.

The “Edit Service Order” page appears.

Enter the following field details:

Service Order No.

The number identifying the service order (Alphanumeric, 18).

Select the “Modify Service Order” link at the top of the page to modify the details of the selected service order.
Enter the following field details in the “Search Criteria” group box:

Service Order No. From	The starting number in the range of service order numbers for which the details are to be retrieved (Alphanumeric, 18). You can also enter the number in full or specify it partially using the “*” character. The system lists all the service order numbers that are greater than or equal to the value entered here. If this field is left blank and the “To” field is entered, then the system retrieves the service orders starting from the first order number till the order number specified in the “To” field.
Service Order No. To	The ending number in the range of service order numbers for which the details are to be retrieved (Alphanumeric, 18). The system lists all the service order numbers that are lesser than the value entered here. The number entered here must be greater than the number entered in the “Service Order No. From” field.
Item Code	The code identifying the item (Alphanumeric, 32).
Service Order Date From	The starting date in the range of dates from which the service order details must be retrieved (Date Format). The value entered in this field must be less than or equal to the system date.
Service Order Date To	The ending date in the range of dates from which the service order details must be retrieved (Date Format). The value entered in this field must be greater or equal than the value entered in the “S.O Date From” field.
Customer PO No.	The number identifying the customer purchase order (Alphanumeric, 18).
Order No. From	The starting number in the range of sale order numbers for which the details are to be retrieved (Alphanumeric, 18). You can also enter the number in full or specify it partially using the “*” character. The system lists all the sale order numbers that are greater than or equal to the value entered here. If this field is left blank and the “To” field is entered, then the system retrieves the sale orders starting from the first order number till the order number specified in the “To” field.
Order No. To	The ending number in the range of sale order numbers for which the details are to be retrieved (Alphanumeric, 18). The system lists all the sale order numbers that are lesser than the value entered here. The number entered here must be greater than the number entered in the “Order No. From” field.
Ordering Point	The point identifying the location from where the sale order is raised (Alphanumeric, 16).
Ship To Customer	The customer to whom the service specified in a sale order is received (Alphanumeric, 18).
Ship To Name	The name of the customer to whom the services are to be provided (Alphanumeric, 40).
Ship To Id.	The address of the location to which the services must be delivered (Alphanumeric, 18).
LC No.	The number identifying the Letter of Credit (LC) issued by the bank. (Alphanumeric, 30).
Project Code	A unique code identifying the project for selecting the service order.

Click the “Search” pushbutton to retrieve the details of the service order.

The system retrieves the service orders that are in “Open” status.

The system displays the following field details in the “Search Result” multiline:

Service Order No.	The number identifying the service order.
Service Order Date	The date on which the service order was created.
Status	The status of the service order.
Ship To Customer	The customer to whom the service specified in a sale order is received.
Ship To Name	The name of the customer to whom the services are to be provided.
Created At	The organization unit in which the project is created.
Project Code	A unique code identifying the project for the service order.
Project Description	The description of the project code.

Note: The values for the fields “Created At”, “Project Code” and “Project Description” are not displayed in the multiline, when the service order is associated with multiple projects.

WBS ID	A unique ID identifying the work break down structure of the project.
Task Code	A unique code identifying the task.
Task Description	The detailed description of the task.

Note: The fields WBS ID, Task Code, Task Description fields are visible when the service order number has reference to a project.

Check the box in the “Select” column of the multiline to select the service order for deleting or modifying its details.
Select the “Delete Service Orders” pushbutton to delete the selected service orders.

Deletion of service order number is not allowed if the status of the service order is “Deleted”.

The system updates the status to “Deleted” for all the rows selected for deletion.

Click the “Print” pushbutton to print the service work order.

The system generates the service order report.

To proceed, carry out the following

Select the “Modify Service Order” link at the bottom of the page to change the details of the selected service order.

Edit Service Order – An overview

This page allows you to carry out a search for selecting the service order for modifying its details. Deletion of selected service orders is also allowed in the page. The service orders that are in “Open” status are only retrieved for modification. If the service order number is known it can be entered or else you can search by specifying a range for the service order. You can also search by specifying the code that identifies the item, or by specifying a range for the service order date, the purchase order placed by the customer. You can also specify a range for the sale order number, the point from which the order is raised or by specifying the shipping details. Based on the search criteria specified the system retrieves the service order details in this page.

You can also delete the service order rows selected. Deletion of service orders that are in “Deleted” status is not allowed in this page. The status of the selected service orders on deletion is updated to “Deleted”.