Creating internal customer account

This page allows you to define an internal customer account definition. Tell me more.

Select the “Create Internal Customer Account” link at the bottom of the “Create Customer Account Definition”.

The “Create Internal Customer Account Definition” page appears.

Enter the following fields in the “Account Definition Details” multiline:

Currency

Use the drop-down list box to select the code identifying the currency in which the internal customer account is maintained. All the currencies defined for the login organization unit in the “Organization Set Up” business component will be available for selection. The system displays the base currency of the company by default on launch of the page.

Note: The currency defined for the account must be the same as the account currency.

Source Business Unit	Use the drop-down list to select the code identifying the source business unit, which can be used to define an internal customer account. All the business units mapped to the login organization unit are available for selection. The business units must have been defined in the “Create Company” activity of the “Organization Set Up” business component. The system displays the first business unit in the list by default on launch of the page.
Destination Company	Use the drop-down list box to select the code identifying the destination company, which can be used to define an internal customer account. All the companies except the company to which the login organization unit has been mapped, will be available for selection. The companies must have been defined in the “Create” company activity of the “Organization Set Up” business component. The system leaves the field blank by default on launch of the page.
Destination Business Unit	Use the drop-down list to select the code identifying the destination business unit, which is used to define an internal customer account. All the business units mapped to the destination company are available for selection, along with “All”. The business units must have been defined in the “Create Company” activity of the “Organization Set Up” business component. The system displays the first business unit in the list by default on launch of the page, if it is not same as the source business unit.

Note: “All” can be selected in this field to define account for the combination of a source business unit and all business units of the “Destination Company”

If “All” is selected in this field, then the “Destination Company” field must not be left blank.

Customer Receivable Account Code	The code identifying the account, which is used to value the payments to be received by the customer (Alphanumeric, 32). Mandatory. The account code must have been defined in the “Create Operative Chart of Accounts” activity of the “Accounting Setup” business component.
	Help facility available.
Customer Prepayment Account Code	The code identifying the account, which is used to value the advance payments made to the customer (Alphanumeric, 32). The account code must have been defined in the “Create Operative Chart of Accounts” activity of the “Accounting Setup” business component.
	Help facility available.

Note: The account code must be a valid account of control account type “Customer Prepayment Account”.

Customer Deposits Account Code	The code identifying the account, which is used to value the customer deposits (Alphanumeric, 32). The account code must have been defined in the “Create Operative Chart of Accounts” activity of the “Accounting Setup” business component.
	Help facility available.

Note: The account code must have been associated to the control account type “Customer Deposits Account” in the “Accounting Setup” business component.

The account code must have been mapped to the finance book in the “Finance Book” business component.

Effective From Date

The date from which the customer account definition details are valid (Date Format). Mandatory. The date entered here must be the financial year or the financial period start date. The effective from date must be greater than or equal to the account code start date and less than or equal to the end date of the account code.

Note: The following things must be taken care while entering the Effective From Date.

If for the business units “BU1 – BU2” an account code “CAG123” as internal customer account has already been defined and deleted with date range of 1^st April 2001 to 31^st March 2002, then the effective from date for the same combination must start from 1^st April 2002.
If for the business units “BU1 – BU2” the account “CAG123” has already been mapped to a combination from 1^st Apr 2001, has to be mapped to a different account “CAG456” with the same effective date, then the mapping with the account “CAG123” can be deleted and a new mapping can be done to the account “CAG456”.
Check the box in the “Select” column of the multiline to mark the account definition details.

Internal Customer account definition criteria

Note: The following things must be taken care while defining the Internal Customer account.

Atleast one account must be defined in the multiline.
The account code defined for the combination of currency, source BU, destination BU or the destination company must be unique.
The account code must not be mapped to any customer group in the customer account definition for any finance book for the company mapped to the login organization unit.
Click the “Create” pushbutton to create the customer account definition details.

The system saves the account codes for all the BU under the destination company, if the destination BU has been set as “All”. The system also stores the login ID of the user and the system date along with the creation details.

To proceed, carry out the following

Select the “View Internal Customer Account” link at the bottom of the page to view the internal customer account.

Creating internal customer account – An overview

An internal customer account is defined when payments are received from internal customers and is based on a source and destination business unit or company. Methods of defining an internal customer account are:

You can define an account for the combination of the source BU and the destination BU. The account defined for the combination of source BU and the destination BU cannot be mapped to another combination.
The accounts can also be defined for the source BU and Destination Company. In this case the transaction entry will fall into the same account for all the BU under the destination company.
The accounts can also be defined if the source BU and the destination BU belong to different company. In this case the accounts defined will behave like an inter company accounts.

For every combination of source company, business unit, destination company and business unit, a customer receivables account, a customer prepayment account and a customer deposits account can be mapped. The date from which these defined accounts are effective can also be specified. These account definitions are saved under the respective destination business unit and company. In cases when all the business units of the destination company are selected, then the system saves the account definitions under every destination business unit.