Viewing problems specified while raising work order

Problems

In this page, you can view the problems for which the work order is raised. You can view the major problem and the various other problems for which the work order is raised. Details of the problems such as the problem code, its description and the additional information about the problems are displayed.

Select the “Problems” link from the bottom of the “View Work Order” page.

The “Problems” page appears.

The system displays the following fields:

WO No.	The work order for which problems have to be viewed.
Date	The date on which the work order was created.
Desc.	The description of the work order.
	Zoom facility available
WO Status	The status of the work order.
WO On	The maintainable object on which the work order is created, which can be “Equipment” or “Location”.
Code	The identifier of the equipment or location on which the work order is raised.
	The description of the equipment or location is displayed alongside.
	Zoom facility available
Work Group	The work group that is responsible for carrying out the work order.
Total Est. Cost	The total estimated cost of skills that is specified for the work order.
Major Problem	The major problem for which the work order is being created.
	The description of the problem was displayed alongside.
	Zoom facility available
Adl. Information	Any additional information about the problem.
	Zoom facility available

The system retrieves in the “Other Problems” multiline, the problems for which the work order was raised:

Problem	The problem for which the work order was raised.
Desc.	The description of the problem.

The system displays the following fields in the “Record Statistics” group box:

Created By	The login ID of the user who created the work order.
Created Date	The date and time at which the work order was created.
Last Modified By	The login ID of the user who last modified the work order.
Last Modified Date	The date and time at which the work order was last modified.