Agent Availability

This page allows you to create a new profile for agent selection. This profile consists of rules that will help the planner identify agents satisfying certain criteria from among all the available agents during planning. You can search agents based on the parameters listed and save the parameter against the profile ID along with a value to be used as filter criteria. Based on the parameters opted for, the system fetches a list of available agents. The user can either click the Run Profile button to fetch the list of agents based on the filter criteria, or the system will create this list via a batch job. You can also add more agents to the profile output via a manual search.

Click “+Profile” button in the right hand side corner of Agent tab in the “Resource Availability” page to create a new profile.

The “Agent Availability” page appears.

Enter the following header details:

Agent Profile	A unique ID identifying the agent profile. Mandatory. This field can be a combination of alphabets and numbers, and cannot be left blank.
Make this Profile as Default	Select the checkbox to specify this agent profile as default profile. Only one profile can be defaulted. If a default profile is already present, on checking this box for some other profile, this other profile is marked the default.
Description	The description of the agent profile.
Status	Use the drop-down list box to specify the status of the agent profile. The combo is loaded with the values as “Active” or “Inactive”. The system displays “Active” by default on the launch of the page. Mandatory.

This vehicle profile page consists of the following tabs:

v Settings

v Agent Data

v Profile Output

Tab – Settings

Enter the following details in the multiline:

Parameter	Use the drop-down list box to select the parameter to be set for the agent profile. The combo is loaded with the values “Agency ID”, “Name”, “Contracted”, “Location” and “Vendor Category”.
Operator	Use the drop-down list box to select the operator used for the selected parameter. The combo is loaded with the values “Equal To” and “Between”. Mandatory.
Value 1	The first value of the selected agent parameter.
Value 2	The second value of the selected agent parameter.
Result Sort Order	The order in which the output has to be sorted. With this, agents filtered using the parameter with the lowest sort order value will show up on top of the output grid, followed by those with sequentially higher sort order values. Mandatory.

Note: At least one row should be selected in the multiline.

Click “Save” button to save the agent profile settings.
Click “Run Profile” button to retrieve the agent profile details based on the parameter and displays it in profile output tab.

Tab – Agent Data

Enter the following details:

Agent ID	The ID identifying the agent to be retrieved.
Agent Name	The name of the agent.
Agent Status	Use the drop-down list box to specify the status of the agent. The combo is loaded with the values as “Active” or “Inactive”. The system displays “Active” by default on the launch of the page.
Service Type	Use the drop-down list box to select the service type of the agent. The combo is loaded with the values as defined in “Quick Codes” activity. Mandatory
Geo	Use the drop-down list box to select the geo codes.
Contracted Agent	Select this checkbox to indicate whether the agent is a contract agent.
Non-Contracted Agent	Select this checkbox to indicate whether the agent is a non-contract agent.

Click “Search” button to retrieve the search results in the multiline

The system displays the following details in the multiline:

Vendor ID	The ID identifying the vendor.
Vendor Name	The name of the vendor.
Vendor Contact Person	The name of the contact person in vendor place.
Contact No.	The phone number of the vendor contact person.
Contact Email ID	The email ID of the vendor contact person.
Country	The country to which the vendor belongs.
Service Type	The service type of the vendor.

Note: At least one row should be selected in the multiline.

Click “Update Profile Output” button to update the selected agent profile to the profile output.
Click “” in the multiline header to delete the selected profile.

Tab – Profile Output

The system displays the following details in the multiline:

Vendor ID	The ID identifying the vendor.
Vendor Name	The name of the vendor.
Vendor Contact Person	The name of the contact person in vendor place.
Contact No.	The phone number of the vendor contact person.
Contact Email ID	The email ID of the vendor contact person.
Country	The country to which the vendor belongs.
Service Type	The service type of the vendor

Click “Run Profile” button to create the profile for an agent.
Click “” in the multiline header to delete the selected profile.