Help on Unit

Glossary

Basics of using Ramco Enterprise series web page

Using online help

This page helps the user to search and select a unit for transferring the details to the field where it is required.

The user can search by specifying the unit , serial number, status, item details, customer, work group, location, SLA number or the installation date of the unit. Based on the search criteria specified, the system retrieves the corresponding details in the multiline. The selected unit  is transferred to the required page when it is confirmed.

The “Help on Unit” page appears.

Unit

The code identifying the unit (Alphanumeric,  70).

Serial No.

The unique code identifying the serial number of the unit (Alphanumeric, 28).

Status

Use the drop-down list box to specify the status of the unit. It can be “Active”, “Inactive” or “All”. The system displays “All” by default on the launch of the page.

Item Code

The code identifying the item associated with the  unit. (Alphanumeric, 32).

Variant Code

The variant code of the item (Alphanumeric, 8).

Item Variant Desc.

The description of the item-variant. (Alphanumeric, 150).

Installation Date From

The starting date in the range of installation date from which the unit details must be retrieved (Date Format).This date should be earlier than the “Installation Date To”.

Installation Date To

The date till which the unit details must be retrieved (Date Format).

Location

The code identifying the location (Alphanumeric, 30).

End Customer

The code identifying end customer id (Alphanumeric, 18).

Customer Phone No

The phone number of the customer.

Customer City

The customer city.

Service Level

The code identifying the service level offered (Alphanumeric, 18).

SLA No.

The  number identifying the Service Level Agreement (Alphanumeric, 18).

PM/Parameter Tracking

Use the drop-down list box to specify if preventive maintenance / parameter is tracked. The combo is loaded with the following options "No” and “Yes”. The system displays “No” by default.

Work Group

The code identifying the work group (Alphanumeric, 30).

Unit Category

Use the drop-down list box to specify the unit category. The system populates the list box with values as defined under Unit Category type in the “ Maintain Codes activity.

Note: If all the fields are left blank, the system retrieves all the unit details in the multiline.

The system displays the following details in the “Search Results” multiline, based on the filter criteria entered:

Unit

The code identifying the unit.

SLA No.

The  number identifying the Service Level Agreement.

Item Code

The code identifying the item associated with he unit. 

Variant Code

The variant code of the item.

Item Variant Desc.

The description of the item-variant.

Installed Date

The date on which the unit was installed.

Status

The status of the unit.

Work Group

The  work group associated with the unit.

Location

The code identifying the location.

End Customer

The code identifying End Customer id.

Service Level

The code identifying the service level.

SLA End Date

The date on which the Service Level Agreement expires.

Unit Category

The code identifying the unit category.

The system transfers the selected unit to the required page.