Service Work Order - An overview

Introduction

This business component focuses on the maintenance of the service work orders for any service rendered to the customer’s product. You can schedule multiple service work orders at the same time. The primary task for the maintenance of the service work order is scheduling of work orders, which is done based on the availability of resources. You can also reschedule the service work order. You can allocate or unallocate the spares. You can assign the service work orders to an employee. Employee actuals refers to the actual time that the employee spent in carrying out various service work orders that have been assigned to him. This component also allows you to set the system parameters for the service work order. You can enter the exact man-hours. Item code labor can be mapped along with these parameters. You can close the service work order and generate invoices for the work order.

Feature Highlights

4       Facilitates maintenance of service work order

4       Facilitates attaching tasks

4       Facilitates maintaining spares, references and labor requirements

4       Facilitates scheduling and rescheduling the bulk schedule work orders

4       Allows allocation and unallocation of spares

4       Facilitates to raise the purchase request

4       Maintains employee actuals

4       Maintains function parameters

• Facilitates closing the service work order

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