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This page allows you to search and select the customer code to view the corresponding customer details. You can directly specify the value of the customer code you want to view. Incase you are not sure about the customer code; you can carry out a search by specifying the customer related details in the search criteria. The search result gets displayed in the multiline.
The link at the bottom of the page permits you to view additional details pertaining to the customer, default ship/bill to customer and financial details of the customer.
Select the “View Customer” link under the “Customer” business component.
The "View Customer" page appears.
Enter the following detail:
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Customer Code |
The code identifying the customer belonging to a customer group. (Alphanumeric, 16) |
Enter the following details in the “Search Criteria” group box:
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Customer Code From |
The starting range of the customer code you want to retrieve. This number should be less than or equal to the value cited in “Customer Code To” (Alphanumeric, 18). |
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Customer Code To |
The ending range of customer codes you want to retrieve (Alphanumeric, 18). |
Note: You can specify the customer code in full or specify it partially using the “*” character. The system retrieves all the customer codes that are similar to the value specified here.
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Customer Type |
Use the drop-down list box to select the type of the customer. |
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Sales Channel |
Use the drop-down list box to select the type of sales channel. |
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Customer Name |
The name of the customer corresponding to the customer code. (Alphanumeric, 40) |
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Parent Customer Code |
The code that acts as a parent code for the newly created customer code. Parent customer code must not be same as customer code and it should exist. (Alphanumeric, 18) |
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Supplier Code |
The code identifying a supplier, if the supplier is defined as the customer also. (Alphanumeric, 16) |
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Registration Date |
The date on which the customer is registered (Date format). |
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Address Line 1 |
The first line of the address of the customer (Alphanumeric, 40) |
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Address Line 2 |
The second line of the address of the customer, if any. (Alphanumeric, 40) |
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Address Line 3 |
The third line of the address of the customer, if any. (Alphanumeric, 40) |
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City |
The name of the city (Alphanumeric, 40). |
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State |
The name of the state (Alphanumeric, 40). |
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ISO Country Code |
The code identifying the country (Alphanumeric, 40). |
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Phone No. |
The phone number of the customer. (Alphanumeric, 18) |
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Mobile |
The mobile number of the customer (Alphanumeric, 20). |
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Fax |
The fax number of the customer. (Alphanumeric, 16) |
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E - Mail |
The e-mail id of the customer. (Alphanumeric, 60) |
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Zip Code |
The zip code pertaining to the address. (Alphanumeric, 20) |
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URL |
The uniform resource locator pertaining to the email id (Alphanumeric, 50). |
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Credit Term Code |
The code that identifies the credit term. (Alphanumeric, 20) |
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Status |
Use the drop-down list box to select the status of the customer. The options available are "All", "Draft", "Active", "Held", "Held for Order", "Held for Ship", "Held for Issue", "Cancelled", “Inactive” and “No Hold”. |
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Created at |
Use the drop-down list box to select the level at which the customer is created. The values in the drop-down list box are populated from the “Component Interaction Model” business component. |
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Prospect |
Denotes whether the customer is a regular customer or not. If this check box is checked, the system retrieves only prospect customers in the search result. |
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Bill To |
The code identifying the bill to customer. |
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Ship To |
The code identifying the ship to customer. |
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Delivery Area Code |
The delivery area code of the customer. |
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Grouped Customer |
Select the checkbox to retrieve all the customers mapped to customer group. |
Click the “Search” pushbutton to display the search results in the “Search Results” multiline.
The system displays the following in the “Search Results” multiline:
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Status |
The status of the customer. |
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Customer Code |
The code that identifies the customer belonging to a customer group. |
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Customer Name |
The name of the customer corresponding to the customer code. |
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Address Line 1 |
The first line of the address of the customer. |
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Address Line 2 |
The second line of the address of the customer, if any. |
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Address Line 3 |
The third line of the address of the customer, if any. |
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City |
The name of the city. |
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State |
The name of the state. |
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ISO Country Code |
The code identifying the country. |
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Phone No. |
The phone number of the customer. |
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Mobile |
The mobile number of the customer. |
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Fax |
The fax number of the customer. |
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E - Mail |
The e-mail id of the customer. |
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Zip Code |
The zip code pertaining to the address. |
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URL |
The uniform resource locator pertaining to the email id. |
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Credit Term Code |
The code identifying the credit term of the customer. |
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Credit Status |
The credit status of the customer. |
Check the “Select” column of the multiline.
To proceed carryout the following:
Select the “View Customer Additional Details” link at the bottom of the “Select Customer” page.
Select the “View Default Ship/Bill to Customer” link at the bottom of the “Select Customer” page.
Select the “View Financial Details” link at the bottom of the “Select Customer” page.
