Customer Call - A summary of the activity

Component Overview

This activity allows you to register complaints for a unit or its component. The complaints are processed as service work orders. The system generates a unique service work order identifier. This activity also allows you to view warranty details.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Getting familiar with the pages inside

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For…

Customer Call

Creating the customer call

Operational Checklist

Specifying the operational checklist details

Warranty Details

Viewing the warranty details

Attach Notes

Specifying the additional remarks for the call

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