Customer Call - A summary of the activity
This activity allows you to register complaints for a unit or its component. The complaints are processed as service work orders. The system generates a unique service work order identifier. This activity also allows you to view warranty details.
Getting familiar with the pages inside
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Customer Call |
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Operational Checklist |
Specifying the operational checklist details |
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Warranty Details |
Viewing the warranty details |
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Attach Notes |
Specifying the additional remarks for the call |