Service Order – An overview
Introduction
Service order facilitates the generation of a service order for service items of a sales order. Installation, training and special delivery are commonly provided service items of a sale order with the sale of machinery, sophisticated equipment. A service order is a document that contains complete details of the activities to be carried out in connection with a service item. Information such as the sales order number, the order location, ship to customer number and address are captured in the service order component.
Feature Highlights
Facility to capture multiple sale orders in a single service order.
Facility to mention a UOM different from the sale order UOM is provided.
Multiple bill to customer in a single service order is made possible.
List of Activities
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Go to Activity… |
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Create Service Order |
Creating service order document by selecting multiple sale orders. |
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Edit Service Order |
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View Service Order |
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Hold / Release Service Order |
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Close Service Order |
Closing the service order on completion of the required services. |
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Set System Parameters |
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View System Parameters |