Service  Order – An overview

Introduction

Service  order facilitates the generation of a service order for service items of a sales order. Installation, training and special delivery are commonly provided service items of a sale order with the sale of machinery, sophisticated equipment. A service order is a document that contains complete details of the activities to be carried out in connection with a service item. Information such as the sales order number, the order location, ship to customer number and address are captured in the service  order component.

Feature Highlights

List of Activities

Go to Activity…

For…

Create Service  Order

Creating service  order document by selecting multiple sale orders.

Edit Service  Order

Modifying the details of a service  order if necessary.

View Service  Order

Viewing the details of a service  order.

Hold / Release Service  Order

Temporarily block a service  order from further processing.

Close Service  Order

Closing the service  order on completion of the required services.

Set System Parameters

Setting the system parameters for the component.

View System Parameters

Viewing the system parameters for the component.