Customer – An overview

Introduction

The customer component will maintain details about the customer in a central database. All the customers will be registered at a customer central database and a unique customer code will be assigned to it. It will ensure that the customer code given to the customer is unique across all the organization unit’s where the customers are interacting with the company. Hence customer’s data will be maintained at two levels. One at the central database level, where all customers are registered and the other at the organization unit level where all the customers are inherited.

Feature Highlights

List of Activities

Go to Activity…

For…

Create Customer

Creating a unique code for customer to record the details.

Edit Customer

Modifying the customer details if required.

Hold Customer

Deactivating the customer for a short period so that the customer cannot be used in any transactions.

View Customer

Viewing the selected details of the customer.

Create Customer Group

Creating a customer group with one or more customers attached to it.

Edit Customer Group

Modifying the details of the customer group if required.

View Customer Group

Viewing the details of the customer group.

Activate/Deactivate Customer Group

Temporarily block the customer group so that the customer group code cannot be used in any transaction.