Customer Portal – An overview
Introduction
The scope of this component is to aid the customers, who use ERP application, to interact and transact on a real time basis. The customers have to be a registered customer within the ERP system. This component allows only the authorized users to access the portal application.
Feature Highlights
Provision for the customer to register online
Provision to place the RFQ online in the required standard format
Provision to place orders online, both direct orders and orders based on quotation
Provision to view the quotation raised against RFQ
Provision to view the status of the order
Facilitates the customer to place queries online and also view the responses
List of Activities
Go to Activity… |
For… |
Place RFQ |
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Queries on Quotation |
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Place Quotation based Orders |
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Report Complaints |
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Place Direct Orders |
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View Purchase Order |
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View Payment Information |
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Manage Customer Information |
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View Shipment Information |
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Customer Queries |
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Request Extension |
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Equipment Movement |