Customer Portal – An overview

Introduction

The scope of this component is to aid the customers, who use ERP application, to interact and transact on a real time basis. The customers have to be a registered customer within the ERP system. This component allows only the authorized users to access the portal application.

Feature Highlights

List of Activities

Go to Activity…

For…

Place RFQ

Placing the Request for Quotation (RFQ)

Queries on Quotation

Querying on quotation

Place Quotation based Orders

Placing quotation based on purchase orders

Report Complaints

Reporting complaints

Place Direct Orders

Placing direct orders

View Purchase Order

Viewing confirmed orders information

View Payment Information

Viewing payment information

Manage Customer Information

Managing customer information

View Shipment Information

Viewing shipment information

Customer Queries

Creating queries by the customer

Request Extension

Recording the request extension details.

Equipment Movement

Accept/return the equipment, view the equipment.